Real-time control of the region's largest network of suppliers. Generating end-to-end transparency in the process.
Minimization of operating costs through reduced claims frequency and efficient management of the provider network.
We offer you access to the largest provider network, value-added services, technology, and customer service expertise to help optimize your business.
Digitization of service delivery processes, enabling real-time monitoring and decision-making.
Our specialized omnichannel contact centers guarantee a customer experience above 95%.
We enhance the customer service experience through real-time case tracking, ensuring direct and continuous communication with both the policyholder and the roadside assistance provider.
We ensure the reduction of claims-related costs
We implement automatic service assignment to providers
We digitize all stages of your policyholders’ service process
We provide support for 100% of your customer interactions
We measure user satisfaction for every service delivered
We integrate your entire network of in-house technicians and providers for real-time geolocation
We complement our solutions with custom developments, process re-engineering, and specialized consulting that optimize processes and adapt to the specific needs of each client.
Testimonials that reflect how our solutions generate real impact, strengthening businesses and opening new opportunities.
Deputy Manager of Mass Business at SURA Chile
The Addiuva team gives me the confidence and assurance that our customers can rely on useful and innovative assistance programs, along with an efficient service experience and high-quality standards.
President & CEO at Claro Puerto Rico
Claro Puerto Rico has been working alongside the Addiuva Group for over 11 years as partners in value-added services. This alliance has been highly positive and has allowed us to support our users in complex moments, especially during extreme situations such as Hurricane Maria. I am confident that we will continue delivering the best experiences for our users.
Share your needs with us, and we will work together to provide the most suitable and effective solution for your company.
