Transforming your sales, customer service, and loyalty processes
We provide innovative solutions that drive loyalty, profitability, and personalized customer engagement—generating exponential revenue growth.
Boost your business with specialized technology that optimizes your service delivery processes. Through agile, modular integration, unify and control the entire experience—from customer to provider.
Our team implements sales campaigns offering tailored assistance products for your customers.
We manage service delivery and develop technological solutions to ensure efficiency, support, and full traceability—from lead generation to satisfaction measurement.
Reduce operational costs through efficient fleet and provider network management with real-time assignment and geolocation. Strengthen your service capacity and improve customer experience.
We centralize all customer communication channels to deliver an exceptional experience.
Gain full visibility of your customer journey, supported by complete traceability across all interactions.
Keep your customers informed at every stage of their service through real-time notifications and alerts.
We support companies in the automotive and mobility industry in transforming their operational and commercial models—turning assistance and technology into drivers of profitability, efficiency, and sustainable growth.
We generate non-operational revenue through value-added product sales campaigns
We centralize all customer communication channels for a seamless and close experience
We streamline provider assignment processes through advanced technology
We implement effective retention programs to strengthen customer loyalty
We provide full digital traceability of 100% of customer interactions
We ensure transparency and traceability at every stage of the process
We integrate your internal technician network and/or our own network through real-time geolocation
Stand out from the competition, challenge your customers, and generate additional revenue with our customized roadside assistance programs.
It provides access to all core business information. With real-time tracking and monitoring, it allows you to visualize all field service delivery, from both the client’s and the provider’s perspectives, and maintain complete control over consolidated services on a single operational platform.
Plan and optimize your routes efficiently by assigning your delivery service providers in record time.
We develop your customized supplier network with the technological tools to perform geolocation, assign and monitor each case.
We complement our solutions with custom developments, process re-engineering, and specialized consulting that optimize processes and adapt to the specific needs of each client.
Streamline the remote damage inspection and assessment process with our self-managed or assisted video call solution.
Testimonials that reflect how our solutions generate real impact, strengthening businesses and opening new opportunities.
Deputy Manager of Mass Business at SURA Chile
The Addiuva team gives me the confidence and assurance that our customers can rely on useful and innovative assistance programs, along with an efficient service experience and high-quality standards.
President & CEO at Claro Puerto Rico
Claro Puerto Rico has been working alongside the Addiuva Group for over 11 years as partners in value-added services. This alliance has been highly positive and has allowed us to support our users in complex moments, especially during extreme situations such as Hurricane Maria. I am confident that we will continue delivering the best experiences for our users.
Share your needs with us, and we will work together to provide the most suitable and effective solution for your company.
